Useful information

Our rooms are available from 15:00. According to availability, your room may be available to you earlier.

Rooms must be vacated by 11:00. In cases of early departure, 3 nights will be charged.

All prices quoted exclude local taxes of €2,50 per adult per night (for guests 16 and above).

When making a booking, we ask that you pay a deposit of €300 per room into our Raiffeisenbank Söll-Scheffau account. Please give your name and holiday dates with your bank transfer. Once we have received your payment, you will receive confirmation of receipt of your deposit by e-mail.

Bank: Raiffeisenbank Söll-Scheffau
IBAN: AT15 3631 8002 0026 0331,
BIC/SWIFT: RZTIAT 22318

Cash, EC-Card / bank card, Master Card & Visa

• Panoramic indoor pool with views of the Wilder Kaiser: 07.00 – 19.30 Uhr
• “Stille Alm” – THE rest room: 11.00 – 19.30 Uhr
• Greil‘s “Erholungsstubn: 15.00 – 19.30 Uhr

Our wellness area

• up to 90 days before arrival: no cancellation
• 90 days to 30 days before arrival: 40%
• 30 days to 7 days before arrival: 70%
• 7 days before arrival 90 %

The right of withdrawal according to § 18 Abs. 1 FAGG does not apply, the cancellation and payment conditions apply.

We are very proud of the fact that our guests appreciate good food and show respect accordingly. We would therefore ask that you do not come wearing a bath robe to enjoy a snack in Mama’s kitchen.