Arrival
Local taxes
Deposit
When making a booking, we ask that you pay a deposit of €300 per room into our Raiffeisenbank Söll-Scheffau account. Please give your name and holiday dates with your bank transfer. Once we have received your payment, you will receive confirmation of receipt of your deposit by e-mail.
Bank: Raiffeisenbank Söll-Scheffau
IBAN: AT15 3631 8002 0026 0331,
BIC/SWIFT: RZTIAT 22318
Wellness area opening times
Taking your dog on holiday
If arranged in advance, dogs are very welcome here at the Greil. For reasons of hygiene, dogs are not allowed in the Gartenblick and Dorfblick Stubn rooms, nor in Mama’s kitchen, the panorama swimming pool and the “Stille Alm”. Dogs will find a little bone awaiting them at our reception. :)
Price for the dog:
€ 20,- per dog per night (excluding food)
Cancellation
- up to 90 days before arrival: no cancellation
- 90 days to 30 days before arrival: 40%
- 30 days to 7 days before arrival: 70%
- 7 days before arrival 90 %
The right of withdrawal according to § 18 Abs. 1 FAGG does not apply, the cancellation and payment conditions apply.
All-round - no risk
For your bookings in 2021:
- free rebooking for an unlimited period. The deposit paid will be retained for the new booking.
- no deposit for summer bookings
- Free cancellation up to 48 hours before arrival for the following points
- You yourself have tested positive for COVID-19 (a positive test result must be submitted.)
- Travel warning for the state of Tyrol
- small & familial
- lots of freedom in the mountains
Additional service
Respect
COVID-Safe & Rules
Since the legal provisions and rules in the individual countries or federal states change very frequently - we have created a small overview. You can also find all provisions and the most important information on the Wilder Kaiser tourism platform (always up to date).
www.wilderkaiser.info/current-situation-corona
Arrival
Requirement for arrival & check-in
- Negative self-tests with a data recording system are valid for 24 hours
- Antigen tests are valid for 48 hours
- PCR tests are valid for 72 hours
- Submission of proof of vaccination (From 22 days after the first vaccination. From August 15th, a vaccination certificate should only be valid from the second vaccination.)
- Fully vaccinated people are exempt from testing for nine months
- Confirmation of proven recovery (up to 6 months, exempt from the test requirement)
- From 19 May, entry rules for travellers from EU countries are changing. They will be tied to the ECDC map for risk areas as follows:
- green/orange: unrestricted entry
- red: entry with COVID test, vaccination, or proof of past COVID illness
- maroon: entry with COVID test, vaccination, or proof of past COVID illness PLUS quarantine required
ATTENTION: The obligation to register before entering Austria still exists only for countries with a high incidence or virus variant area!
General rules
- No mask requirement :) - with a few small exceptions (see second line)
- Mask for customers only in the "vital" area (grocery retail, pharmacies, banks and post offices) as well as in public transport etc.
- Collection of contact data remains mandatory until further notice
- Access to night bars/clubs only for vaccinated people or with a PCR test. There are no longer any capacity restrictions.
- Regularly disinfect your hands
- Our team is tested weekly or is already fully vaccinated and recovered
Mask and test compulsory for children Children
- up to 6 years of age are exempt from the mask requirement
- With regard to the tests, children up to the age of 12 are exempt from the obligation to test.
Return after the vacation
For the return journey uniform nationwide rules apply, according to which vaccinated, recovered and tested people can return without compulsory quarantine. (Rapid tests that are not older than 48 hours or a maximum of 72 hours old PCR tests are possible.)
Please inform yourself about the exact travel regulations in your country before your arrival and departure.
General questions in connection with entry regulations and tests
- Where can I get tested? How much does the test cost?
The simplest, free on-site variant: At our hotel you will receive a "test kit" for the self-test and all the necessary information (subject to availability). These tests are valid for 24 hours without supervision (digital solution). These can be used for gastronomy and the like, but do not entitle you to enter Germany.
Guests can also have themselves tested free of charge on the test roads of Tyrol in Kufstein, Wörgl, Kitzbühel and St. Johann after → online pre-registration (this site is only in german available).
Mobile test stations in the region (without prior registration, subject to a charge):
- Ellmau — Thursday - Saturday from 9 a.m. to 12 a.m. | Sunday - Wednesday from 9.30 am to 11.30 am.
- Apparthotel Tom Sojer
- Since the state and federal government unfortunately do not cover the costs, guests will be charged a fee of 16 euros per test from 12.6.2021 in order to be able to continue to offer this service.
- Söll at the Bergdoktor car park - daily from 8 a.m. to 11 a.m. and from 5 p.m. to 7 p.m. (ONLY for locals and Austrian citizens - free of charge!)
The result is available shortly after the test. Please bring your e-card, ID and an FFP2 mask for the test. A controlled corona test must be carried out every 2nd day during your stay.
- Do I have to be in quarantine after being in quarantine? Return to Germany is possible from May 19th for vaccinated, recovered and
tested guests without mandatory quarantine. Please note any changed regulations in your home country | Region.
- What is the handling if my test result is positive? If the test is positive, you will be asked to stay in the room until a mobile team of doctors arrives. The clinical picture is then analyzed on site and together with the district administration it is clarified how to proceed. When you feel ready to start your journey home, you can do so. On arrival at home, you are obliged to go into the 14-day quarantine and to inform the responsible health department by telephone. If you are unable to drive home, you will be admitted to a nearby hospital until you recover.
Cancellation - for your bookings in 2021:
- free rebooking for an unlimited period. The deposit paid will be retained for the new booking.
- Free cancellation up to 48 hours before arrival for the following points
- You yourself have tested positive for COVID-19 (a positive test result must be submitted.)
- Travel warning for the state of Tyrol
- no deposit for summer bookings
